Chuck E. Cheese

About

Pizza, Arcades, Kids Activities

Price Range : $11-30 ($$)

  • star
    Yelp rating
    2 stars

Location

Adress: 2760 W I-20, Grand Prairie, TX 75052

Phone: (972) 660-6799

Work Hours

Mon 10:00 am-10:00 pm
Tue 10:00 am-10:00 pm
Wed 10:00 am-10:00 pm
Thu 10:00 am-10:00 pm
Fri 10:00 am-11:00 pm
Sat 9:00 am-11:00 pm
Sun 10:00 am-10:00 pm

Business info

  • list_alt
    Takes Reservations
    Yes
  • directions_car
    Delivery
    Yes
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • directions_bike
    Bike Parking
    No
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • new_releases
    Attire
    Casual
  • volume_up
    Noise Level
    Very Loud
  • local_bar
    Alcohol
    No
  • transit_enterexit
    Outdoor Seating
    No
  • wifi
    Wi-Fi
    Free
  • tv
    Has TV
    Yes

Reviews

  • Mishell C.

    star star star star_border star_border 12 June 2026

    We go to Chuck E. Cheese because of our grandchildren but this location is so damn filthy . This has been our place since it was built and I used to be a secret shopper for them. I thought a few trips ago that it was a bad day for them but it's every time now .

    Sweet lord their bathrooms are worse then a gas station bathroom and I never thought I would say this but it's worse then the bathrooms at Target on 360

    They get 3 stars for games and the fact I can buy 90 min game cards for the kiddos . Pizza is not bad and is better then cicis

  • Leslie S.

    star star_border star_border star_border star_border 12 June 2026

    I am not one to take the time to leave terrible reviews for places but I'm writing this in the hopes that this location will get their act together! We were there on a Wednesday evening (ie a relatively slow time)

    1. I order a salad but they forgot to give me a salad plate. I honestly didn't realize I was supposed to get one.  I just take one of the paper plates they gave us and get my salad. A manager runs up to me asking 'didn't you get a salad plate' I reply with 'no, they didn't give me one' he literally takes the plate that I have with my salad on it out of my hand and hands me a salad plate. uhhhh, ok. Maybe it's a health code violation or something but I just thought it was super weird.
    2. THE. NASTY. BATHROOMS. everyone has written about the bathrooms being nasty, it's a kids place so it's kinda expected. I went in there with my son and every toilet was covered with urine and/or feces so while I tried to clean one off for my kid he ended up peeing on himself. He is 4 and has been potty trained for a while.  Train your employees to check the bathroom every 15 minutes. When you have young children in masses using your bathrooms it really should be standard procedure. I was sad for my son that he had an accident because he had to wait to sit on a cleanish toilet.
    3. There was no one checking to make sure that the child they left with is the one they came with. At Chuck E. Cheese they stamp you and your children upon arrival. It was my understanding that someone is supposed to check that stamp when the child leaves to ensure they aren't leaving with a stranger. It's not that big a deal for me but I feel terrible for the single parent who might be trying to have a good time with 2 or more kids and loses one that could get swept up by a predator.

    again, I am not one to take time to leave terrible reviews but honestly the company needs to know about this terrible location. I am hopeful someone from their corporate office can talk to them about making some changes.

  • Mickey S.

    star star star star star_border 5 June 2026

    Family came in on a Monday evening. There was a party going on and it was slightly busy. One could either buy points or buy time. I chose points. Everything is one or two points and it's just the better option moving around with a toddler. Their hamburger pizza is bombbbbbb. We ordered a large half hamburger w/ pineapple and half pepperoni. Their pizza is so good (a bit pricey) but it's a treat all around. Chuck came out to entertain the children and they have this cool maze house in theirs. This place could keep the children entertained for a long time.

  • Cynde S.

    star star_border star_border star_border star_border 2 June 2026

    Kind of boring you have to buy your ticket plays on a card but still not all machines distribute your prize tickets no workers are walking around to assist the place is very trashy and ghetto smdh the workers have been sweeping trash under the soda stand

  • Tracey T.

    star star star_border star_border star_border 27 May 2026

    While the gentleman at the door was friendly, I must say that I have been to cleaner and more customer service oriented Chuck E Cheese locations.

    We ordered pizza and the woman that brought the pizza to my table walked right up to the table, set the pizza down and took the number and walked away. I was setting right there at the table and she didn't t speak one word to me.

    I still rated 2 stars because Chuck E Cheese is fun for the kiddos! They have games appropriate for the 2-3 year olds all the way up to grade school.

    I still can't decide if the new system of paying for time is more economical then paying for tokens  but it feels like it all evens out.

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